Hi Bala
Please confirm below
Configure Workflow Tasks
As a prerequisite you have made the necessary general settings for workflows and defined the organizational plan in Customizing for SAP NetWeaver under . Then you need to ensure that the active type linkages for Material (BUS2250) are set correctly. Follow the instructions in Customizing for MDG under > For entry BUS2250 with no workflow template select the flag Linkage Activated and deselect the flag Enable Event Queue. Do not set these flags for other BUS2250 entries that have workflow templates assigned.
The standard workflow template used by Master Data Governance for material is WS60800086.
In order to ensure the general assignment of processors using the rule-based workflow, run the following activity in Customizing for Master Data Governance under >.
- Go to application component CA-MDG-AF and choose Assign Agents.
- All tasks (denoted by TS*) that are not set as Background Task need to be set to General Task. To do so, select the task, choose Attributes and change to General Task. In particular, ensure you do this for the Dialog Processing (TS 60807954) task.
Alternative procedure using the generic workflow maintenance transaction:
- Run transaction SWDD
- In the Workflow field, enter the workflow template WS60800086, the highest version is automatically chosen.
- In the Navigation area go to step 000073 Dialog Processing and select it.
- In the Task Properties area, choose Agent Assignment for Task. Choose the Agent Assignment for Task button.
- On the next screen select Dialog Processing and choose the Attributes button.
- In the Task popup select General Task and choose Transfer.
- Return to the Task Properties list and verify that the status icon beside Agent Assignment is green or yellow.