I have done some basic configuration to enable automatic correspondence for course programs (delivery method 0012), and it seems to be working because I can see the messages in SOST. However, when I click the correspondence history button in LSO_PSV1, the following message is displayed:
No correspondence history is possible for delivery method Course Program
Message no. LSO488
If I turn off automatic correspondence in configuration, I am able to see the pending messages in the worklist. Once I'm in the worklist, I can switch to the history log with no error. But I can't get directly to the history log from LSO_PSV1.
Is there a switch somewhere where this is activated per delivery method?
Thanks,
Trina